PRE ORDERS

How long will I wait to receive something I purchased via pre-order?
Please check the product detail page for a guide on when the expected delivery date of your order will be available to ship. As soon as the garments arrive in stock, they will be shipped within 24 hours. You will receive an email notifying you that your garments are on their way. If there is any delay outside of the noted window, you will be notified via email.

What happens if I purchase another garment that is not pre-order in the same order?
If you’ve purchased a garment via pre-order together with a garment that is in stock, these items will be shipped together once the pre order garment is in stock.

If you’d like to have the in stock item shipped earlier, please contact lauren@laurenmatthews.com.au. This will incur an additional shipping fee.

What if I want express shipping?
Please email lauren@laurenmatthews.com.au as soon as you place your order to arrange this and ensure you quote your order number.

Can I pre-order garments if I am not in Australia?
Yes, absolutely. Unfortunately, we cannot currently offer free international shipping for pre-order but you can absolutely purchase our garments!

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